Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we’ve guided individuals, families, and business owners through understanding where they stand, identifying every available option, and following a clear path to resolution. We do more than prepare forms or negotiate balances; we examine the full story behind each tax problem, review prior returns and underlying records, correct what needs fixing, and build a strategy tailored to the client’s circumstances. Nearly four decades of hands-on tax experience support direct, personal guidance without judgment, representation before the IRS when appropriate, and ongoing support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters examines the full story behind tax problems, reviews prior returns and underlying records, corrects errors, and builds a tailored resolution strategy. They also prepare forms, negotiate balances, and provide representation when appropriate, with ongoing support after the immediate issue is resolved.
Who does Tax Matters work with?
They work with individuals, families, and business owners to clarify their tax position and identify all available options. The approach emphasizes direct, personal guidance without judgment and solutions tailored to each client's situation.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988, bringing nearly four decades of hands-on tax experience. That experience informs their careful reviews and strategic approach to resolving tax issues.
Can Tax Matters represent me before the IRS?
Yes. Tax Matters provides representation before the IRS when appropriate and will include that option as part of a personalized plan.
What makes Tax Matters different from other tax firms?
They go beyond form preparation and balance negotiation by digging into underlying records and correcting what needs correction to craft individualized strategies. The firm focuses on personal guidance without judgment and continues support after the immediate problem is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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